At Nitas Fashions, we strive to provide efficient and reliable delivery services to ensure that your purchases reach you in a timely manner. This delivery policy outlines the procedures and guidelines for the delivery of products purchased from our e-commerce website. Please read this policy carefully before making a purchase.
Shipping Locations- We offer shipping services to customers within USA (United States of America). If your delivery address is outside these locations, please contact our customer support team to inquire about the possibility of delivery to your location.
Shipping Methods and Timeframes-
Shipping Methods: We utilize reputable shipping carriers and services to deliver your orders. The available shipping methods will be displayed during the checkout process, and you can select the option that best suits your requirements.
Estimated Delivery Timeframes: The estimated delivery time frames vary depending on factors such as your location, the shipping method chosen, and the availability of the product. The estimated delivery timeframes will be provided during the checkout process and in the order confirmation email. Please note that these timeframes are approximate and may be subject to unexpected delays due to factors beyond our control, such as weather conditions or customs clearance.
Order Processing Time: In addition to the estimated delivery timeframes, please allow for order processing time. Order processing includes verifying the payment, packing the product, and preparing it for shipment. The specific processing time will be indicated on the product page or during the checkout process.
Tracking Orders
Shipment Tracking: Once your order is shipped, we will provide you with a tracking number or a link to track the status of your shipment. You can use this information to track your order's progress and estimated delivery date.
Order Status Updates: We strive to provide regular updates regarding the status of your order, including any significant delays or issues that may arise during the shipping process. You can also contact our customer support team for assistance with tracking your order or obtaining status updates.
Delivery Charges
Shipping Costs: The shipping costs for your order will be calculated based on various factors, including the destination, weight, and dimensions of the product. The applicable shipping charges will be displayed during the checkout process before you confirm your purchase.
Free Shipping: We may offer free shipping promotions for specific products, order values, or during certain promotional periods. The eligibility for free shipping will be indicated on our website or during the checkout process.
Delivery Issues and Resolutions
Address Accuracy: It is your responsibility to provide accurate and complete delivery information, including the correct shipping address and contact details. We are not liable for any delays or failed deliveries resulting from incorrect or insufficient address information provided by you.
Failed Delivery Attempts: If the shipping carrier is unable to deliver your order due to reasons such as an incorrect address, absence of the recipient, or refusal to accept the package, the carrier may make additional delivery attempts or hold the package at a local facility. It is your responsibility to coordinate with the carrier to ensure successful delivery or arrange for alternative pickup or delivery options. Lost or Stolen Packages: In the rare event that your package is lost or stolen during transit, please contact our customer support team immediately. We will work with the shipping carrier to investigate the issue and resolve it in a timely manner. Please note that we are not responsible for lost or stolen packages once they have been confirmed as delivered by the shipping carrier.
Modifications to the Delivery Policy- We reserve the right to modify or update this delivery policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website. It is your responsibility to review the delivery policy periodically to stay informed about any updates.
If you have any questions or concerns regarding our delivery policy, please contact our customer support team for further assistance.
This delivery policy was last updated on Aug 16, 2023.